The COVID-19 pandemic threw the world into chaos, disrupting everyday life and dramatically impacting economic activity in countless ways. One of the hardest-hit sectors was transportation in general and commercial aviation in particular, which saw travel decline by 95% at its nadir in the spring of 2020.
Aviation’s recovery since then continues to offer surprises, with surging leisure travel straining capacity still limited by insufficient employees and assets as the industry attempts to serve new travel demand patterns. This has contributed to widely publicized service breakdowns at airlines, airports, security screening, and air traffic control.
In response to this turmoil, some
