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Tim Hortons: the coffee giant needs a fix

By SYLVAIN CHARLEBOIS (AIMS Senior Fellow)

Troy Media, 01 July 2017

Tim Horton’s is slowly becoming a classic case of a completely dysfunctional franchise system. Franchisees on both sides of the border are now pressuring Restaurant Brands International Inc. (RBI), the new owners of the franchise, to ease up on its increasingly

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